Privacy Policy

This Privacy Policy explains how OTSAdda Pvt Ltd ("OTSAdda", "EdLeado", "we", "us" or "our") collects, uses and protects the personal information you share with us when you visit edleado.com, book a demo, or use our lead management CRM, EdLeado. By using our website and services, you agree to the practices described in this policy.

Information we collect

Information you provide to us

When you book a demo, request a quote or contact us, we collect the details you submit through our forms — typically your name, email address, phone number and institution or business type. If you email or call us, we also keep a record of that correspondence.

Information we collect automatically

When you visit our website, we may automatically collect limited technical information such as your IP address, browser and device type, referring pages, and how you interact with the site. This helps us keep the site secure and improve it.

How we use your information

• Respond to your enquiries and schedule demos
• Provide, operate, maintain and improve the EdLeado service
• Send you service-related messages and, where permitted, relevant marketing
• Understand how the website is used so we can make it better
• Detect, prevent and address security issues, fraud or abuse
• Comply with our legal and regulatory obligations

Cookies and similar technologies

We use essential cookies to make the website work, and we may use analytics cookies to understand traffic and usage. You can control cookies through your browser settings, although disabling some of them may affect how parts of the site function.

How we share your information

We do not sell your personal information. We may share it in the following limited circumstances:

• With trusted service providers who help us run our website and services — such as hosting, communications, analytics and payment providers — under appropriate confidentiality obligations
• With our own EdLeado CRM, where website enquiries are routed so our team can follow up with you
• With authorities or other parties where required by law, or to protect our rights, our users or the public

Data security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy — including following up on your enquiry, providing our services, and meeting legal, tax or accounting requirements. When it is no longer needed, we delete or anonymise it.

Your rights and choices

Depending on your location and applicable law, you may have the right to access, correct, update or delete your personal information, to object to or restrict certain processing, or to withdraw consent. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law. You can also opt out of marketing messages at any time using the unsubscribe option or by contacting us.

Third-party links

Our website and blog may contain links to third-party websites or services. We are not responsible for their content or privacy practices, and we encourage you to review their policies before sharing any information.

Children's privacy

EdLeado is intended for businesses and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date shown above. We encourage you to review this page periodically to stay informed about how we protect your information.